Shipping Policy
When will my order ship?
Orders are processed Monday through Friday 9am-5pm. Orders placed after 12pm are processed the following business day. Orders ship 1-3 business days from the time the order is placed. Please allow extra processing time during promotional periods due to high order volumes. Delivery dates are based on average transit times.
How do I track my order?
Once we ship your order, you will receive an email with a shipping notification containing your personalized tracking number. Once you have your tracking number, simply enter the details into the shipping carrier's website to see the updated shipping status.
What if my package is lost?
If your package is marked as delivered by the shipping courier and you are unable to locate it, please wait up to 72 hours in case the package was prematurely marked as delivered but is still awaiting delivery. If after this period you are still unable to locate your package, please contact us at support@alanadeluccia.com
Do you ship internationally?
At this time, we offer shipping within the United States only. Subscribe to our emails to be the first to know when we launch international shipping!